Booked to go to Corfu on 10.9.20. Mid August I was emailed by L/H to say that our holiday hotel was unable to accommodate us and they were trying hard to find an alternative. I have spent hours trying to get through to their "live chat" and when you do get a response it's always the same "There is nothing more I can do. " We are to late now to.change the flights for free so that will cost us more money. Last comment from L/H was they would be in touch maybe 72 hours before the departure date. Despite the fact that I have asked them to postpone taking my final payment until a hotel is confirmed, they have tried 4 times to take the payment. AWFUL . UNACCEPTABLE . APAULING CUSTOMER SERVICE. So as things stand, we have a flight and no where to stay !