Our flights got cancelled on 21/07/20 jet2, & 29/07/20 Ryanair. Our wedding plans for September the 13th in Italy was ruined, luckily it was not my wedding! Fact ! Loveholidays more like We Don't Love You ! They are simply making the current pandemic an excuse for not giving refunds & keeping hold of our hard earned money for months, to aid their business! Fact ! If this was years ago they would be called pirates! Fact ! They act like a package tour operator when they take your booking but when things don't go as planned they give you part of the flight money but obviously not the extras, you will wait more for that? They promise you the hotel money 8 weeks after your departure date? Even though they only pay the hotel days before your scheduled departure? So why they can't pay straight away is baffling. Absolutely shocking & this is the last time we use them and no doubt a lot of business will be lost in the future because of their shady tactics. Only yourselves to blame , you pirates! Communication has been non existent since April, its now September! Fact ! & you still can't pick up the phone! Fact ! The Government need to get the peoples money back for them Fact! Yours Steve Thomas Be warned and listen, Try another travel Company who does Care ! Fact !