I have travelled twice before with Love Holidays last minute bookings at very cheap prices..... both absolutely great no problems it all worked. Booked in February for travel in September 2020 and due to pandemic flights werecancelled by the airline in March . It would have been easier to communicate with the dead ! No one answered the phone or responded to emails . I had proof that Jet 2 had sent my refund to Love Holidays but nothing was forthcoming . Managed to message on Manage my booking , but was told a lot of tosh . Now 5 months on I was so frustrated I contacted my credit card company to do a charge back . Low and behold within 10 days I had a refund from love holidays of £9.22 who knows what that was for as the amount paid was £990 24. Charge back worked, now have my money back . I would never book with Live Holidays again or indeed book more than a couple of weeks in advance. Love Holidays need to be prosecuted and probably have the business wound up. The owners / directors should be prosecuted as well as none of them are capable of managing a business.