I booked a holiday to madeira with love… I booked a holiday to madeira with love holidays when i booked the price of the were cheaper after five days with no contact or booking confirmation i finally got in touch on there live chat only to be told the price had changed and that i could cancel or pay the difference they did agree to pay some of the price so i agreed to pay the rest which i was ok with no on the Saturday afternoon before we were due to fly on the Monday we received an email telling us to fill in relevant forms for covid which was fine until i read further to see that we would need proof of a negative covid test although we did phone about we were unable to do so i canceled the holiday on there web site unable to communicate with anyone they emailed me on the Sunday to say that i would not be getting a refund when i eventually get in touch with them i was asked what i want i said i would like be refunded they said no i would not recommend this company to anyone so i say just be careful who you use at this moment in time