DO NOT BOOK with them. Totally incompetents This is my second review and I decided to write it after discovering that they sold me a holiday for 6 people for 14 days and they never purchase any bag with it. Who goes in holiday for 2 weeks without a need for a bag? this is now going to cost me 200+ euro more. I have already complained and they have even answered my previous askign to contact them...however, the contact details they provide do not work and do not allow to contact them for the issue. The chat customer service is useless as they asked me to sort out all the issues directly with Ryanair, Hotel and transfer...they just take your money and leave you alone if you have any issue!