A terrible company !!.... If I could give minus stars I would. Firstly, They will sell you a holiday that you probably cant go on. In my case, they cancelled me a day after i paid the full balance, I am still waiting for thousands back 3 months later. Secondly, You will find it impossible to speak to anyone for resolution. They have stopped their phone lines and the only way you can contact them is via online chat, which either keeps you on hold for an average of 16 hours, or you cant get on it in the first place. Lastly, they have now taken themselves off the ABTA membership, which essentially makes it more difficult for customers to get their refunds back. Make no bones about it, thats a despicable way to treat customers and to be in business. I could go on for pages and pages of how downright terrible these people are but but it stresses me out, as it already has done over the last 12 weeks. Unfortunately, foreign travel over the next year or so will be dodgy at best, so keep hold of your money until its right. Hopefully this horrible company will be no longer, but keep an eye out for what name they restart with and avoid