Very dissapointed! Booked a 10 dayholiday in Turkey for some well needed relaxation. On arrival at the hotel we were forced to pay 250 euro extra for a room that we booked for already through Love Holidays! We paid for a room with a balcony and a jacuzzi bath, on arrival the hotel gave us a below basic room with two single beds, a tiny shower and two small little windows. The shower were full of mould, window handle broken and the electric cables with hanging out of equipment... They advised that Love Holiday only paid them for a basic room even though our confirmation stated balcony and jacuzzi bath. Lie one - the hotel didn't even had balconies! Lie two - the only rooms with jacuzzi baths is in the suites! Lie three - the hotel didn't even had a restaurant or bar facilities, we had to walk three hundered meters to a complete different hotel to eat and get our drinks. We had to pay the 250 euro exra to have the comfort we paid for! What a JOKE! And worst we weren't the only ones that got sold a package that didn't exist! I had to make god knows how many calls and send loads of emails while I were suppposed to be relaxing!! Relaxing that never happened! SUPER SUPER DISSAPOINTED! Not even compencation for all the drama!