I am 47 years old and have been using these products for about 4 years. I have never used anything that has made my skin look and feel so soft and supple, and it continues to do it consistently even though I've heard it said that you should change beauty products from time to time. People think I'm in my early to mid 30s, and I'm amazed how firm and luminous my skin looks. I had been starting to get wrinkles, but now they've lessened to the point that I don't really see them any more. My experiences with their customer service department have always been pleasant and satisfactory. This is a wonderful product and company, and they will always have my business.