I've been a VIP member since 2017. The products are always excellent, and the customer support is phenomenal. I recently started experiencing discoloration and new signs of aging as I entered my 30s. I contacted Maya for a skin consultation, and she helped me overhaul my routine to address my skin concerns. She customized my order to meet my unique needs, and I'm already noticing a huge improvement in my skin tone and texture. I love that the product line is still evolving as skincare science progresses. They've taken great care of me for seven years now. While my skin has changed, these products have met my needs every step along the way!