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Anonymous
My skin is mostly oily to mixed type, and have tried 'Complete 5 Step Membership Bundle (5 Pro)',and it did not suit my skin, had break outs. Stopped using it after 7-10 days, and my skin cleared out. Called customer support and explained the situation and wanted to return the product, they insisted on trying it out for another 7-10 days once every day. I did try again for almost 2 weeks this time, it had the same effect. Finally when called back to return the product, they want me to pay the return shipping. This is like I have become their guinea pig to test the product and in return have to pay them back to ship their product(Half empty containers) back to them. When asked how is this 110% satisfaction guarantee or money back, they went to explain the satisfaction rate to me. Fyi, only USPS has to be used to ship back the product, you do not have any flexibility there. On top of this your cc will charge foreign transaction fee as they have this being billed to Canada. This doesn't show up anywhere during you transaction. Overall I don't recommend this for oily/ mixed skin types.
6 years ago
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Saranghae Skincare has a 4.8 average rating from 915 reviews

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