I bought a whole house generator in April, 2021 & was told that I would have it installed by June/July 2021. In June I was contacted & told the date of installation would be August. In August, Lowes called to say it would be November. One day in August a truck showed up with my generator. They did not even call to let me know. Fortunately, I was home but not prepared to put it anywhere. I finally had them put it where it would be installed. I asked the installation would happen & they said November. I kept calling the installer & Lowes and nobody knew what was going on. I got so many excuses from both sides. Here it is Almost a year & it is still not completely installed. I have been lied to by the electrical company & Lowes. I was also supposed ti receive a small generator for installing the 22Kw generator but I’m told that the date has expired for that offer. I’ll never use Lowes for any installation ever again! I’m wondering if I’ll ever get my generator installed.