I am currently involved in the worst service I have ever been involved in. Lowe's seems incapable of getting anything right. We ordered storm windows over a year ago and they are still not installed properly. They have given me the run around that entire time. The store says call installation and vice versa. We ordered blinds 4 mos ago. We waited two months for them to come in then they sat on our porch for weeks before they came out to install. 5 min after the installer left the blinds fell! When I called the store and spoke to Justin, the assistant manager, he told me that if we installed them ourselves he could offer an upgrade or some help but since we paid them to do it there was nothing he could do. They supposedly reordered them the next day but it was another 2 mos before we were told they were in. The guy showed up to install yesterday but didn't have the blinds. The store said they didn't have them. The installer said he would find them and call me back. He said that he could come back today to install but surprise surprise no call. Today, after several phone calls, the store says they have them but the installer is closed. Meanwhile, we are living in a fishbowl with no blinds and windows that don't open and close correctly. The store is in Indian Harbour Beach and I will NEVER shop there ever again!!!!!!