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Anonymous
I ordered 2 identical towel rings and arranged to pay postage on the Lowes Website equal to more than a third of the cost of just one towel ring. Only one towel ring got delivered because the site was ambiguous at best. Most online merchants do the entire shipping charge when the cost is totaled, and the charge applies to the entire worder. I wouldn't have chosen to pay $6 to order a $15 item, especially if I knew I would still have to drive to the store and pick up the second item in person. The site needs to be made more understandable and user friendly or someone doing the packing and shipping needs to contact the customer when an order has an inconsistency like this. I think the second towel ring should be mailed to me for free.
2 years ago
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Lowes has a 1.6 average rating from 679 reviews

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