I paid to get a order of windows delivered on 5/22/22. They gave me a delivery date of 5/23/22. I tried calling lowes delivery at 8:30 no answer. Tried calling customer service no answer. After trying several times. I called the pro desk and a lady told me the windows were on the delivery truck and I had a window between 10 and 2. After about 20 minutes I get a call from my wife telling me lowes called her and said the windows were at the store and she would let her know when they get put on the truck. So I tried calling the store back and after not getting anyone in customer service or the window department again. I finally get in touch with delivery and the lady took my number and is suppose to call when they get picked up. This the sorry customer service. Lowes don't care about anyone after the sale. Why can't you give someone a time for delivery instead of them losing a hole day not knowing if I am getting a delivery or not. I am just wondering if all lowes are this sorry are if it is just the Rock hill, SC store. They change managers and it still the same results. Customer service is poor.
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