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Anonymous
Summerville, SC. Lowes has the worst customer service and the store has gone down hill it is the worst. I would recommend not buying anything from this store. They will steal your money and cut and run. The return policy should have better limitations and better employee judgment. I bought a few small items Friday lost my receipt, returned them the next day and they refused to refund my money or at least get me a store credit. First the items were not damaged still in the package and second the cashier was the same cashier when I purchased the items on Friday and remember me which she stated. The items were from that location Summerville, SC and from what I was told I still had so many days allowed to return them but since the computer stated that the items were not allowed to be returned without a receipt the store employee stated she could not give me my money back or a store credit? I told them to keep the items and that she could throw them away because they were no longer needed. She gave me an additute. If anyone should of been upset even when she knew I purchased the items at the store then refused to help me, refund my money or even give me a store credit. To me that is theif and not the first time this has happened. I will no longer use Lowes due to very poor cusyomer service repeatedly at this location, common sense is so hard to find. It has gone downhill and it is just a terrible store with bad employees. I will be using Home Depot from now on across the street. The store was cleaner and with better customer service. Keep stealing money from the customers.
2 years ago
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Lowes has a 1.6 average rating from 679 reviews

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