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Upset customer Danville KY Store # 1622
Danville KY Store # 1622 I bought a dryer on Saturday and it was to be delivered on Monday. It never got delivered. I called and was told my home was the next stop. It never came on Monday. I called Tuesday morning and was informed in the notes "driver spoke with customer and the customer rescheduled". Well that's a bold face lie because I never rescheduled, I need my dryer which I paid for. I called support and was on hold for 20 minutes and was told the best they can do is Thursday. I understand they get behind and schedules may change. My problem is the company lying on me saying I reschedule. This is horrible customer service. I would give 0 stars.
2 years ago
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Lowes has a 1.6 average rating from 679 reviews

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