SPENT 2000 ON A WASHER AND DRYER. THE DRYER ARIVED IN A BOX. THE WASHER WAS VISIBLY DAMAGED , USED AND OUT OF BOX. THE DELIVERY DRIVER TRIED TO SAY THE INSTALLED IT AT THE WRONG HOUSE AND HAD TO GO GET IT AND BRING IT TO US. I DENIED THE WASHER. LOWES STATES WASHER WAS DELIVERED DUE TO THE DELIVERY COMPANY WHO WORKS FOR LOWES INPUTTING WRONG INFORMATION OR STEALING. YOU DECIDE. AFTER CALLIN LOWES THEY SENT ME TO DELIVERY COMPANY. DELIVERY COMPANY WAS RUDE AND NOT HELPFUL AT ALL AND CURSED ME FOR BEING UPSET. I HAVE STARTED FILLING OUT POLICE REPORT ON STOLEN WASHER. DECLINED WITH CREDIT CARD COMPANY AND I AM RETURNING DRYER DO TO THESE ISSUES. BUYER BEWARE! DO NOT SHOP WITH LOWES IF YOU ARE EXPECTING CUSTOMER SERVICE AND A SPEEDY NO ISSUE DELIVERY.