Hello all, sometimes we all need to buy something from the company, then we pay the bill. But how good is the company to refund our money? This one is the WORST. I overpaid my bill for $251 in March. I called 5 times already asking for my refund check. 1st call- they told me the check was sent and I need to wait. It's funny, because LOWE's credit company wants us, customers, to pay the bill on time. But when they need to pay us back, we need to WAIT. 2nd call - called to tell me that I never received the check. The representative "canceled the LOST check", and I'll receive another one. 3rd call - May 25th, my check was CASHED? I never saw a check. I requested that you send me the copy of the CASHED check with my signature on it. Under investigation. 4th call - June 10th, reported that I never received a copy of CASHED check with my signature on. They promised to send me the copy again. 5th call - July 21st, reported that I NEVER received a copy of CASHED check with my signature on. The representative promised me that I will receive my copy no later than August 4th. Today is August 31st, I NEVER received my refund or copy of the CASHED check. SHAME on you. I can be reached at 267-991-2154. Olga G