HORRIBLE, HORRIBLE INSTALLATION SYSTEM. PEOPLE KIP COMING TO MY HOUSE 3 TIMES AND EVERY TIME THEY ARE MISSING SOME PARTS, IT'S BIN 9 DAYS AND I STILL DON'T HAVE MY WASHER AND DRYER INSTALLED. I JUST SAID THAT MY HUSBAND WILL DO IT FOR THEM. AND THE STORE MNGR JUST HELPED ME TO GET THE FILL HOUSE,,, THAT WAS THE BIGGEST HELP FROM HIM. AND WHEN I SAID- I WILL NOT BAY ANY APPLIANCES FROM LOWE'S ,,,HE SAID YOU DON'T HAVE TOO!!! :( IN THE OTHER HAND, ONE PERSON WAS VERY HELPFUL HIS NAME IS MATT. IF ANY ONE WANTS TO HAVE ANY THING TO GET IT DONE TALK TO HIM. BUT MY ADVISE NEVER ASK LOWE'S TO DO THE INSTALLATION FOR YOU.