Lowes in Carlsbad N.M. 88220 I first went on line to see the in stock lumber at Carlsbad Lowes then went to the store with my list of materials for a portable tiny home. Once arriving I was greeting by Sonia, a Lowes Pros Specialist member, who talked me into opening a Lowes Pro account and credit card telling me I would get better service better prices 20% off first order and free delivery next day on my order So I went ahead and did as she suggested so I would receive the benefits. After more then 6 tiring and frustrating hrs with Sonia and changing the building design 3 times because they didnt have the lumber needed for my Tiny Home and dealing with the very slow and very incompetent Lowes Pro Specialist that was completely clueless and inexperienced through out the whole process of absolutely everything, I finally left with the promise that it would all be delivered early next day, and that my discounts would show in my account online. Next day part of order came, called store, asking for rest of order, well this went on each day for three days with me making many phone calls and then they show up Friday at end of day with delivery. This very late delivery making it impossible for me to meet deadline promised for job and caused me to lose the job for the TIny Home costing me Big $$$. Then to top it off I look online and no 20% discount and I was charged for delivery. So the incompetence of Carlsbad Lowes once again has proven to be very tiring, and costly. So close to a thousand in discounts that were promised and never received, all my time invested, the $$$ loss from not being able to do the job in time promised and of course absolutely no care or remorse from Carlsbad Lowes. So now I will be spending another day of my time to load all materials on a trailer and return to lowes. For future jobs I will travel out of town to a homedepot or other store. Lowes in Carlsbad NM is the absolute worse building supply I have ever been to in almost 50 yrs of construction. Save yourself alot of time and drive couple hrs to another town and shop at homedepot where the staff are more competent. M.A.