walked around in the store for over 15 minutes trying to get help in lumber. Finally saw two employees that were moving materials to the outside of the building. I asked one on the employees if he could give get me a price on a particular sheet of plywood (SINCE NOTHING HAD A PRICE POSTED) He asked me if I could follow them to the frot of the store, where he got a price list from the checkout area. I asked him if I were to give him another item number, if he could give me a price, on a different sheet of plywood. At that time he suggested that I go to the cashier, and give her the number, as she could give me a price. I did as suggested. However. when I tried to explain to the cashier that I got the item number off the store web page, and there was no item number in the area of the plywood, her response was, "I think we have some plywood outside". It immediately became evident that she had no clue what she was doing. At that time, I left the store for the last time. I have been trading with Lowes for a very long time, but this sort of thing happens too often. I have no intentions of trading there again.