14' X 12' Barrington Brown Wood Rectangle Gazebo With Steel Roof This item was delivered today —excuse me—I mean dumped in our driveway by a very discourteous third party truck driver! It’s several heavy boxes and he flat out told us he can’t slide the skid into our garage. Really? Well it is going to rain heavy most of this weekend. And we paid $3,000 for this kind of treatment? No one ever said there’s an extra charge for delivery inside our wide open garage? !!! That was never an option.!! The order indicates YRC trucking, but it was handled by a different trucker. Tracker number is 9029667388 via fragilepak.com which was who delivered it. What kind of treatment is this? We spent hard earned money only to be dissed and told “no, I can’t help you”!! Is this how Lowes handles their customers? Is this how Lowes treats people who spend a lot of money with them? Well, just be informed that this is the last time we will make that kind of purchase with Lowes nothing past bug spray!! We may even drive further to Home Depot for that instead! Let’s hope that all of the pieces for the gazebo are included in the boxes and that the pre-drilled holes are accurate, etc.!! We actually felt like returning the entire gazebo after the way we were made to feel and that the driver would have to come back and get it. So now the boxes will be ruined in the rain and nobody cares at all like a hit and run —-you made your money so too bad for us customers right?? We will make sure to tell our neighbors not to make investments with Lowes, large purchases, and such. Below, you will see a copy of the order and order number so you will have all of our information, and we would expect some kind of compensation for our inconvenience. We called your customer service department and they could do absolutely nothing except apologize apologize apologize!! Well that’s not going to help and we’re tired of hearing apologies without resolution.!! Disgusted with this entire purchase, and we would hope to vigorously hear back from you promptly! Thank you.