On 4/26/2023 I went to the Pittsburgh Mills store in Tarentum, PA to purchase Estate cabinets in the garage storage area. We wanted 2 tall cabinets and 1 base cabinet, there was nobody in the department, so we found an employee (Matt) in the main aisle and asked him for his assistance. He was not happy having to help us because it was not in his department. He scanned the boxes and informed us that the store did not have the base cabinet, but the Monroeville PA store did. We asked him how we could buy the 2 taller cabinets and pick the up the next day, so he referred us to the customer service desk. When we went to the desk the store associate (Melinda) told us to go back to the department and ask someone there to place the order. We explained that we were told to come to the customer service desk to place the order and the Melinda asked us who told us that, Matt happened to be working in the paint aisle and we pointed him out. Melinda went over to him and began telling him it was his job to place the order because he had helped us. They had a discussion as to whose job it was, Melinda told us she would place our order and told Matt to pull the boxes, he again protested because it wasn't his job. Melinda walked away and we asked Matt if Melinda was the store manager and he told us she was a DS just like him. I then went to the Monroeville PA store to purchase the base cabinet, their inventory indicated that they had 4, the boxes on the floor under the store model were opened and the cabinets were damaged. The other boxes were on the top shelf, I asked for help and the young man came and asked why I didn't want the lower boxes, I showed him that the cabinets in the boxes were damaged and he insisted that I buy the damaged cabinets at a discount. I refused and he responded that if I didn't buy them he would have to return them. (Not my problem) he kept insisting that I buy them. Today, (4/27/2023) I returned to the Pittsburgh Mills store to buy paint, while the paint was being mixed, I was walking through the tool department. There was a crew who appeared to be re-barcoding inventory. The person who appeared to be the supervisor was telling the other workers something about if the original barcode was missing the product could not be re-barcoded. He then in a loud voice said "I know that I am a dick and an asshole but I will not work with the red team because they keep taking the barcodes off of the shelves and because there are thousands of dollars of merchandise that cannot be sold. I am in the store quite often and know that there are people who bring children with them, this kind of language is unacceptable. Over the years I have spent tens of thousands of dollars in the Mills store remodeling my home. Since Scott the old store manager retired, I have noticed a change for the worst at the store. Apparently, DS represents that the person is a supervisor, the current culture at your stores are that the customers don't matter. There is now a lack of professionalism.