It took the girl an hr to key our new lock set to our home key, she claimed she knew what she was doing. Then we had a 10 % off coupon at the register. The card reader wasn't reading. Poor girl was new and trying her best. She called manager who sauntered over with her hands in pocket and from afar told something. That didn't work so another manager tried to fix it. After a while she handed it back to the stupid Manger who very slowly tried a few more thing in between talking g on the phone and another employee. She never glanced at us at we stood there with a door plus lots of other things. She never apologized. I asked her if we should bring our things out to our truck, she never answered. She kept fiddling with a broken card reader. I after many minutes asked if we should go yo another register. Ok, we finally had to recheck everything out of our bags and the card reader work. We were then late because my husband had a Dr apt. That manager was so impolite and just plainly an idiot who had no idea what she was doing. This Lowes was a 305 Overland. Meridian, Idaho. Store manager is Megan Vesper.