If I could give zero stars, I would. The worst experience I have had with a company and customer service. Not one thing that was told to me was accurate. I purchased a washing machine for the Memorial Day Sale. The first delivery came and the washer died within two min of the water filling. The machine died with the door locked, ruining my clothes since they had to sit in the water. They said someone would call me within 24 hours to set up a delivery time. No one called. I called and found out it was already scheduled, without telling me. I had to take that day off of work since no timeframe was given. sent someone out to replace it. That individual not only came an hour before my scheduled time, but when he came, said they couldn't exchange it because the lid was shut and left. Called again and waited several more days for a new delivery. That washer came. I asked for them to stay to ensure that it worked. They stayed for one min, before the water started filling. Once it started filling, it died again. I called again and waited several days for the next delivery, where I was told they would have the individuals delivering the machine wait to make sure it works with the water. The drivers refused and left before confirming. It died again. Now they are saying that I have to wait until the next week to get it serviced. I told them that if the individuals weren't going to wait, to just send to have it serviced because I can't take this chance again. Now I'm stuck waiting...again...and I still have no washer. I've lost 3 days of work waiting for the delivery, I was never called when I was told I would be called with each delivery. Not one thing that was told to me ended up occuring. Horrible experience.