We ordered a French Door to replace the old one we have. We paid them to come and get measurement and we placed the order on 6/1/23. Installer came 7/21/23. They got our old door out and started installing, but it was the wrong size. The installer is different company called Hermosa window and door. He said it is not the right size and to small and he started felling in the gap. We said no, but has no choice to let him finish. He kept telling us its Lowe's falt. He finished and left. We called right away to the Norwalk Store we bought but no help. We kept calling the following several days. Finally we got the specialist who sold it to us and said will take care of it. Till to day nothing has been done. We still have the wrong door installed,and coustmer service is so bad. We are looking to take legal action unless they resolve. We will never buy anything from Lowe's again. Please, do not trust what they say and tell you, it was never right. Lowe's has a big problems.