I purchased a fridge and had it delivered. One of the shelves was broken so i called for a repair. The delivery service said they had to pickup the fridge and I had to purchase another one . The problem is now I have no fridge for my food for 4 days while they process the paperwork between the 3rd party delivery service and Lowes. The 4rd party delivery service does not give any paperwork or have you sign any paperwork when delivering or picking up. I asked for a refund and went to another store that does not use a 3rd party delivery service. I am still waiting on refund. This is terrible service.