I bought a Frigidaire fridge from the Lowe's store in Clinton, Utah, on 10/13/23. It was delivered on 10/17, but the doors don't close. So I called Lowe's and they sent two guys here to fix it. They said that this fridge is damaged and somebody will call me about replacing it. Nobody called for a few days, so I called Lowe's. Two guys came to take the Frigidaire fridge away. I asked when I'll get my new fridge. I was told somebody will call me. Again, nobody called for a few days, so I went to the Lowe's store. A lady told me that I have to wait for a few weeks to get a new one because they don't have any in the warehouse. I told her I had no fridge at home and my food is getting bad. She said I could get another brand and they'll deliver it next day. So I choose a GE fridge. Next day, the nice lady called me a few times asking me where is the Frigidaire fridge. She thinks it's still at my home since she can't find it in the warehouse. I told her the time it was picked up from my home. On 10/26/23, she called me and said that, after a lot of work, she solved the mystery of where is the Frigidaire fridge -- it was delivered to a nearby Lowe's in Riverdale, Utah. As a result, I'll have to make a return and buy my new GE bridge. The GE bridge, however cost $50 more. I said okay and paid for the new fridge. It was delivered on 10/28 and I'm happy with it. I thought, although my food like milk went bad, I'm done with my bad experience of buying the fridge from Lowe's. However, on 10/31/23, I found that they didn't refund me the money for the Frigidaire fridge. So I went to the local Lowe's store again. They said they'll refund my money after they bring back the Frigidaire fridge from the Riverdale Lowe's. They said they'll do it tomorrow. On 11/1/23, a lady called and said they were not able to get the Frigidaire fridge from Riverdale that day and I'll have to wait for another day to get my refund. On 11/2/23, the same lady called and said the same thing and I have to wait for another day for my refund. Nobody called yesterday (11/3/23) and I thought maybe they already refund the money to my Lowe's credit card. So I logged in last night and found no refund. Now it's early morning on 11/4/23 and I can't sleep and decided to get up and write a review. I have to say that the people are nice but they just can't refund my money.