This is the third time I've used Lowes installation services. Therefore I'm an idiot. All 3 of these projects (a door, dishwasher and an OTR microwave) have been a nightmare. The most recent mess occurred during installation of the OTR microwave that I purchased from Lowes. The installers (a clown show called CRST) broke my cooktop while installing the microwave. Then they left without saying anything about it. I discovered the broken cooktop after the installers had left. That was 8 weeks ago. I still don't a cooktop and am being given a royal run around. DON'T BUY FROM LOWES