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Anonymous
Lowe's does not honor their rebate program. I purchased appliances from them and sending the original receipt with the rebate offer. I never received the rebate however I did receive a email stating that I did not meet the requirements because I did not purchase two appliances. I replied to the email and called them and inform them that I had indeed purchased to appliances it was on the original receipt that they had received. In 2020 covid pandemic hit and no one never answered their phone until 2022. I finally got in touch with someone several times and they could see where I had sent in the receipt. They inform me they will call me back however, they never did. So I have constantly been reaching out to them over the years trying to get them to honor their rebate offer. I talked to a manager again today and he informed me that there was nothing they could do. My suggestion is don't trust them when they offer your rebate. My problem is I don't work for Lowe's and when as a customer I've done all I'm supposed to do the company is supposed to do what they're supposed to do however they find every excuse not to honor their mistake. Do not trust Lowe's.
1 year ago
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Lowes has a 1.6 average rating from 677 reviews

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