Don’t count on Lowe’s installation or delivery times
I bought a dishwasher at Lowe’s on Nov 24th and paid for the installation. The first installation was scheduled for Dec 7th and it was cancelled as the installer called in sick. It was rescheduled to Dec 13th between 2 pm and 5 pm. At 515, I contacted Lowe’s and found out that the installer claims he injured his back. I had t9 reschedule again and now the 21st was the earliest I could get for the installation. I then found an installer who was going to install it on the 16th at 10 AM. I contacted Lowe’s again and they said that the dishwasher could be delivered on Friday the 15th. After confirming the installation time for Saturday, Lowe’s contacted me and said they only deliver on Thursday and Saturday. They assured me the delivery would be by 930 AM. At 708PM on Friday, I received a voice message from Lowe’s that the delivery window was now between 11AM and 3 PM. I now had to reschedule with the installer that I was going to be using since Lowe’s installer continued to cancel. Safe to say, if you buy an appliance from Lowe’s, don’t expect them to honor their installation times or even their delivery times.
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