Front entry doors were poorly installed. I can't get any customer service from Lowe's and the 'Install partners' said they are done with the project. $10,000 for a Pella door and I had to have someone trim out the front because what they did looked horrible, I have gaps along the bottom of the storm door and a broken center piece on the door where the latch is. I'll write to BBB after this but not sure it will get me anywhere. Between Lowe's and their "install partners".......I will never, ever do a special order again through Lowe's. After reading the reviews here I don't think I'll order an appliance either!