We ordered custom windows from Lowe’s. When the installers came, they discovered the windows were too deep and for$3000, they could possibly modify our sashes if we agreed to having very little sash. We agreed. Lowe’s refused to pay the extra money even though it was their representative’s fault for not measuring properly. When we refused to pay the extra, they said they would have to charge us a restocking fee for the windows. What company doesn’t pay for their own mistakes? Hopefully Home Depot does, because that is where I will be bringing my business in the future- after being a loyal Lowe’s customer for at least 25 years