We ordered a refrigerator to be delivered. We advised them they would need a smaller truck to get up the driveway unless they could dolly it up. They showed up with a huge truck that could not get up the drive. I spoke to the dispatch before the second attempt. They assured me they would get a smaller truck. We took a second day off of work. They brought an even larger truck and refused to dolly it up the drive. The delivery folks were unprofessional. Lowes was not helpful at all, they were unable to offer a solution. I offered to bring a small trailer to the drive and pull it up myself, but they refused to wait even 15 minutes. Very poor service all around, I would not order an appliance to be delivered from Lowes.