Tried to order an exterior door around or near Nov 5 2023. A representative came to our home to measure and take down the information of what door we wanted. Got my father a credit card to Lowes. Contacted a company to come out and remeasre door. Did hear from them. I called and left several messages and was told I would get a return call. No dice. I tried to contact the gentleman that came out, but got nothing. 60 days or so later,I got a hold of him. He said he called me but got no response. I looked at my cell and his number never appeared. I tried again to work with him. He took all our information i.e card number etc... but didn't hear anything again. Call the installment department and they never received an order. So here January 21, 2024 we have no door and no one has contacted us. A manager was supposed to call, but never heard from him as well. Please stay away from Lowe's in Victorville Ca. Store #1001.