I purchased a bathroom sink/vanity, with installation. The installation service was great, the rest of my experience was awful. Over the course of several weeks, I visited a Brooklyn store once and made several lengthy phone calls with reps who didn't care and/or didn't know what they were doing. I received a lot of contradictory and, as it turned out, inaccurate information. Getting insurance and contract paperwork for my coop for installation was like pulling teeth with multiple phone calls, given promises of call backs and time lines for completed paperwork that were unfulfilled. I had to postpone the installation for this. Post installation I called to see what my options were for exchanging the faucet portion, told I would get a call back in two business days, did not. I called back a week later, asked again, only to be transferred to a terminal ring, same with second attempt, gave up. Aside from the installation contractor and his assistant, my experience with Lowes was awful and I will not be using them again.