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Diane
Was in line buying $225 worth of products using Affirm. I've bought alot of stuff from this Lowes using this method of payment. A 'head cashier' was called to show the cashier how to do this ( customer has to put the Affirm card numbers in manually instead of tapping,) She immediately came over with a terrible attitude. Said we don't do telephone sales, but I will stand her and watch you...Wth? Ok, so I start putting in the number and I said I don't know why its such a big deal as I've done many purchases this way. She then says to me " Hey lady, I don't make the rules" I did not ask to be treated this way and a snippy little 20 yo isn't going to be talking to me like this. I'm 67 yo and won't tolerate that kind of disrespect. I said I wanted to speak to a manager who then said he'd talk to her. I can tell that he isn't going to do anything. I asked for a corporate number and he said that I can call corporate but that the call would come back to him. Olympia Lowes is a joke. Oh, did I mention that I was also ordering a storm door install for about $750? Canceled my purchases. Home Depot, here I come. Hopefully they treat their customers better.
9 months ago
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Lowes has a 1.6 average rating from 677 reviews

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