I ordered a $3000 café range. I spoke at length with the sales rep regarding the stove being capable of conversion to propane. I was assured that the parts for the conversion were included with the stove, and I needed to buy new piping to connect the stove. The stove was supposed to be delivered today. The first issue is the customer delivery couldn’t find my address. Was in text communication with the delivery service and then they just dropped off and eventually sent me a message saying they couldn’t make the delivery. After a lengthy conversation with Lowes customer customer service I come to find out that they could not do the at all. This is the worst customer service I have ever had. I will not buy any additional appliances, etc., from Lowe’s.