Ordered a pallet of mulch from the Easton, Maryland store on April 23rd. Delivery was scheduled for May 1st. Received text confirmation message with a 8am- 1pm delivery window on April 30th at 530pm. Delivery never arrived, nor was I notified. Went online and saw that the delivery had been changed by Lowes to May 4th. Subsequently I called the Easton store and after an hour of being put on hold, transfered between departments and managers, hung up on, I was told by two different individuals that there wasn't anything they could do and was told the order was transfered to the Seaford, DE store. It's horrible customer service and all i received were excuses! When I asked why I had received a confirmation text for a May 1st delivery all I heard was, we don't know. Isn't it their job to know? This is PRO account through which I spent thousands of dollars each here. No one at Lowes thinks it's important enough to provide accurate information to their loyal customers? How ludicrous is that? I was transfered to the PRO desk and got a ridiculous, curt answer which basically said, live with it...time to start looking for a alternative supplier...Lowes just doesn't care.