I have been rebuilding my front porch on my home due to rotting wood. Lowes #1925 has been by go to store in Cornelia Ga which is almost 14 miles away. Many times I have gone to the store purchasing items sometimes duplicates, sometimes needing more, items not needed, too many etc. My Lowes card has been the primary source of purchasing items but sometimes I have forgotten my wallet so I paid in cash. Today June 9th 2024 I am almost finished in rebuilding my porch and I needed a few things to paint the floor with non-skid paint. I’m 70 years old and afraid of falling on wet or icy surfaces. The reason I want non-skid paint. I gather some items that I knew I wouldn’t need to complete my project. Several Items were returned with no issues. I have other items to return but am afraid they will be stolen as well by Lowes #1925. 2 items a sanding sponge and Mini wax wood hardener were issues. I had bought 3 cans of the wood hardener at various times. The csr told me he couldn’t find them to return with a receipt. Informed the clerk I had some receipts in my vehicle and receipts at home. Most often I used my Lowes advantage card but at times I paid cash due to leaving my wallet at home. No need to drive 28 miles round trip when I had cash in my pocket. I took both items back out to my vehicle and started looking for receipts. I remember the 2 items were purchased at the same time but I found a receipt showing the mini wax wood hardener. The sanding sponge was not on this receipt even though I clearly remember purchasing the wood hardener, sanding sponge and a few other things at the same time. He never said he needed the exact receipt only a receipt. I took the wood hardener with the receipt I found back to the return desk. Even with the receipt he couldn’t find them. Lowes camera caught me twice entering the store with the wood hardener $19.98. The store manager acknowledged that the cameras recorded me twice entering the store with the wood hardener but the receipt I found in my vehicle showed returned. Obviously it was not the right receipt. The store manager refused to hand me the wood hardener backing away when I reached for it. Stating the receipt I had provided showed returned. OBVIOUSLY THE WRONG RECEIPT. Refused to give me my wood hardener, store credit for items I intended to purchase to paint my porch floor. It is an undeniable fact I walked into the store twice with the $19.98 wood hardener. Why did she refused to let me leave with an item that cameras show I entered the store twice? Why did she not tell me to return with another receipt ? She never asked me if I had any other receipts. If she had I would have told her I in fact had other receipts at home. It was my intention to take the wood hardener back home and look for another receipt as well as make my purchases for the day. Perhaps it was the way I was dressed. I had been working on my porch and my clothing showed I had been working. I’m not some derelict. I am in fact a 70 year old honorably discharged Vietnam Era Veteran, never been arrested and in my life I have received 2 tickets. One when I was 19 years old for speeding and one for being on my cell phone. Georgia laws regarding cell phone is different than Texas where I lived for 25 years which allow you to be on your phone if you are stopped. I’m not going to get dressed up to go to Lowes and come back home change clothes to continue working. Needless to say I was furious and the cameras will show I was furious. She stole from me and smiled about it. Let me tell you what this has cost Lowes. The wood hardener was stolen from me by the female who claimed to be the store manager and it is my intention to let everyone know what occurred. Tile has been ordered to tile my kitchen floor. Plumbing has already been installed to switch from an electric stove to propane stove. I’m merely waiting for a phone call the tile is in . It could be next week or a couple of months from now. The tile is from Italy. I need a large quantity of the tile so I’m not going to run to different stores piece meal the tile . I want the same run number for color uniformity. These are the following items I intended to purchase from Lowes #1925. backer board waterproof 35 pieces 24.98 =874.30 backer screws 3@ 34.98=104.94 backer tape 5@ 7.88 =39.40 ready mix mortar 4 @ 32.99=131.96 ¾ round white 8 ft 7.84 =54.88 Unfinished 3/4 round 8 ft 6.88 =48.16 Grout 3 @ 34.98 =104.94 Tar paper 2 @34.98 =69.60 Propane 30” 5 burner self-cleaning air fry $2000 $3428.18 Deborah H Schimek