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Anonymous
My neighbor directly behind my house in Indian Harbour Beach Florida bought a new fence from Lowes. The installers were absolutely incompetent and lazy. They took five days to install a fence that should have taken three days. The installers cut my fence and removed my corner post leaving my fence to sway in the wind. The other neighbor had his fence cut and repaired half ass by the installers. The fence was not install properly. It's out of line and has a one foot gap on two north east sections where my two little dogs got out twice. When the buyer complained to Lowes they put the poor lady off for two weeks with rude management. Then told her it would be approximately 3 weeks before the subcontractors can come back out to check her complaints. The sub contractors also over ordered fence materials and fencing and tried to take the materials with them....the home owner stopped them from loading the materials on their truck. You would think a multi-million dollar company like Lowes would hire competent subcontractors. This has been a nightmare for the customer and her neighbors. Such a shame. I also called Lowes in Indian Harbour Beach to complain and was treated rudely by a character named Jim who claimed to be the store manager. Jim would not give me his last name and talked down to me as if I were stupid. I suggest Lowes send this character back to management school.
7 months ago
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Lowes has a 1.6 average rating from 676 reviews

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