I was lied to every step of the way. I’m possible to speak to a real person in “Customer Service.” Had to pay $79.00 to get a lawn mower delivered because I no longer at age 74 have the strength to get it off my truck and as a widow without any help it would be impossible. The assured me it would be delivered set up and even spoke with a so-called manager. Denied the set-up promise. Was told they would call two hours before delivery. Instead a non-English speaker shows up unannounced at my door to drop the boxed mower at the foot of my driveway. I will never buy from Lowe’s again, let alone pay rediculous charges and get no customer service. They expect y.ou to do all the work for them online. I am a widow and have no one to run interference for me.