Lowe's is absolutely the worst place to go to for flooring, and as I have learned, pretty much. Anything else. There customer service is horrible. Been try to find out what's going on with my flooring. I constantly get told someone will call you. Nobody ever calls. Or I get told, I can't find the order. Mind you. This is in stock items. Not special order. Now I see they sent via email, to my husband info that is 200.00 more than the contract I signed. That is total butt. So I have to watch they don't take more from my account. Again, when I contact them. They say. Someone will be in touch with you shortly to explain the difference. Again, nobody calls. I will never use Lowe's again. And will steer anyone I know away from them.