We were wanting to purchase vinyl board lifetime warranty flooring. Lowe’s has started subbing out the measuring process to Kelly Services. The lady that measured our house told us that we should hear from them on Tuesday. On Saturday I called them. The guy had no measurements and he would have to wait until Monday to talk them about our measurements. No one called when he said he would. Then we go on vacation and he starts calling. I tried to call him back and he didn’t answer. So he finally gets back with us and he said we had to choose our product. We chose it the day we went into to Lowes and asked them to come out and measure. He said, “Why didn’t you take a picture or get a sample?” I explained I shouldn’t have to take a picture and a sample was never offered. I also told him I had had nothing but trouble with this process since it started. So I went back in the next day and took a picture and called him and gave it to him. He finally called by about two days later and wanted me to go over it with him. We were going over it and he smarted off a snide response about my attitude and I hung up on him. I don’t have to listen to him when Lowes process was not following through the way they were supposed to. We went and got our flooring from someone else and it will be laid tomorrow. I do not like that you have to deal with four different people before getting your flooring from Lowe’s. First the guy at the store screwed up and didn’t write up right. Second the lady that measured my house messed up and didn’t send the measurements. Third your guy working from home had an attitude and did not try to work things out. I never got to the installation process and now Lowes has missed a good sale and has me telling people about my negative experience. I already had kitchen cabinets put in by Lowe’s but there won’t be anything else done by them. It was an awful experience!