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Anonymous
I recently purchased a garage door opener with installation and warranty, and my debit card was charged two times and then a third time for the same items. For some reason, I decided to give Lowe’s a second chance and have purchased a dishwasher, installation and warranty. These purchases were made online. Today I received an alert from my bank saying that my debit card had been charged again twice for the same transactions. We’re talking over $1000 times two. These funds are put on hold, and I am unable to use them. During today’s economy, many are living paycheck to paycheck. As you know if any of my other bills come through while Lowes is holding up over $1K erroneously, those bills will not be paid. I spoke to a customer service representative who said the company knows this is an issue but has done nothing to fix it. It is my fault for deciding to give Lowes a second chance. Trust and believe I will not make this mistake again.
6 months ago
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Lowes has a 1.6 average rating from 676 reviews
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