What went right? Lowes has no problem taking your money but don't tell you everything. We just moved here and went into the Murphy NC Lowes and spent over $4,000 on all new appliances. It took one month to get two of the appliances.
I received a text yesterday that I can't get the rest of the appliances that I ordered And Paid for in advance for another month. That's two months. I called yesterday and no one returned my call, so my husband went to Lowes in person at 8:30 this morning and got nothing resolved. He did speak with the manager and the manger said he would try to find a way for us to get the rest if our appliances and that he would call me. It's been four hours and I have not heard from him. If Lowes really cared about their customers they would go out of their way to respond and find someone that is capable enough to deliver and hook up their products. All the care is getting your money and then leaving you hanging. I personally could NOT sleep at night doing people wrong and not trying to fix it. If you want appliances from LOWES, you better RUN real fast. They didn't bother to tell us that it would be two months (if we are lucky) before we get them or we would have went to HOME DEPOT. We use to spend alot money in Lowes because my husband is a contractor. Guess what, NOT ANYMORE. They think that they can keep on getting away with it, but as soon as the public finds out about it, THEY WILL LOOSE BUSINESS.
I promise you that my word of mouth as well as my husbands will be heard by people at the gas stations, grocery stores, friends neighbors relatives and online.
Eventually, you will loose.
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