DO NOT BUY AN APPLIANCE FROM LOWES! The company they contract with for delivery is unreliable and has HORRIBLE customer service! We bought an expensive refrigerator from them instead of Home Depot ONLY because they said they could deliver on Sunday as opposed to later in the week when we were out of town. Our refrigerator died so we were desperate to move the food before we lost it all. They originally scheduled for between 9:30 am and 1:00 pm. That morning they notified us it would be 10:30 am - 2:30 pm. We left briefly and the driver called and said he would be there at 9:30. Apparently they can’t communicate with each other. We asked him to give us 15 minutes to get home and he never showed up. We called repeatedly until 11 am when we finally got a person who told us too bad they released the driver and can’t force him to come back and he refused. What??? It was THEIR miscommunication as they changed the time to 10:30 at the earliest and we relied on that. Their previously stated policy was that they give a 15 minute grace period if they get there early. They could not have cared less that we have food sitting out spoiling in that we have no refrigerator or freezer. I will NEVER buy anything from Lowe’s again. It is their contractor and their responsibility. The contractor is rude and the driver LIED and told his boss that he was told we wouldn’t be ready for 45 minutes so he dropped us. That was a complete lie. He just wanted to go home early. Lowe’s need to find a new delivery company if they want to keep their customers. I won’t buy so much as a nail from them in the future.