Lowes installation and their floor installer (Service Pro) are the WORST to deal with. Lies, Lies, Liars and more Liars. Do yourself a favor and STAY AWAY and run in the opposite direction. This is definitely a pay and don't get what you paid for. We had vinyl plank flooring installed in June 2023 and we have experienced issue after issue and lie after life. Service Pro, the installer as come out 4 times, possibly since the initial installation. The 1st time was approximately three months after installation because the planks keeps coming apart. The last time March 2024 Service Pro told us this was a manufacturers defect. We contacted Lowe's to for a claim. We went back and forth until the manufacturer said it was not a defect, it is the installer fault. We reached back out to Lowe's as usual. You never get the same person (keep notes, names, dates and times of every conversation), so you literally have to go back through everything that had happened up to this point. Received a call last Friday to schedule an appointment for today, July 22, 2024 from 8-11 and no one showed up or called. When we initiated a call to find out why the " no call, no show", we were told there is an issue. The person on the phone could not even tell us what the issue is. Here we are again.. very unsatisfied. We will never make a large purchase from Lowe's again. We are sharing our experience with everyone we meet and avoiding that you take your business elsewhere.