Quoted a roof because of a good Lowes experience by our neighbor.
This WAS NOT our experience. First and foremost, Lowes sent a contractor to quote. We signed on LOWES website but found out that all warranty was the responsibility of the contractor. This included both materials and workmanship.
Workmanship was substandard as well.
Navigating Lowes Corporate was not a pleasant experience. In the end, we were told "this is how it is" - AFTER the work was done.
Bottom line - if you need a roof, get a LOCAL roofing contractor.
I have not entered a Lowes store in over one year and was a loyal customer for the last 30 years. My late father was a loyal general contractor who introduced me to Lowes. If he were around, he would not believe my experience.
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