Lowe’s is a reputable company, but Lowe’s Protection Plan is a horrible and unresponsible plan. Their working pattern is to give policyholders hard time, shirk responsibility, or delay the process, deny, refuse or assign an irresponsible company to carry out repairs, ultimately causing the policyholders to give up because they cannot bear the complicated procedures over and over again. I went through the painful experience of filing eight claims in two months to repair my refrigerator. They assigned 4 different companies to repair, I got several denies, refiled claims, and complicated procedures over and over again, the refrigerator still not be fixed up to today. We suffered every day without a refrigerator for almost two months, but we don’t want to give up. Although we don’t want to damage Lowe’s reputation, my attorney and I will file a lawsuit if Lowe’s continue this way.